Before following this approach, first try How to Refresh Data and Set Location (BB592). If the new fields are not available on the Insert Database Fields screen after completing these steps, then use the following method.

 

     
    • In Export, open the export used to create the report and add the new fields.


       

    • Export the data again in MS Access Report Writer database format.


       

    • Save the .MDB file with the same name as the current export.




       

    • As a rule of thumb, print the export control report so you have a hard copy of the data file's name and location.


       

    • Open the report in Crystal Reports for Blackbaud.


       

    • Select Database, Add Database to Report from the menu bar. Browse for the newly created data file, highlight it, and click OK.




       

    • You are prompted to enter an alias for each field in the new export file that was also in the previous export. Because you are not actually adding a new database to the report, you do not need to enter aliases for the fields. Click Cancel for each Alias Name screen. This causes the new database fields to overwrite the existing database fields - refreshing the report data.




       

    • On the Visual Linking Expert screen, click Smart Linking, and then click OK.




       

    • Select Database, Verify Database from the menu bar. All of the database fields should now be available on the Insert Database Fields screen.