Exports / submissions for the finder services are unable to be sent from the Data Health Center

This solutions provides the steps to take when records cannot be sent from The Data Health Center in The Raiser's Edge.

Article Number: 52549

Products:

This is a network firewall issue. Contact your network administrator, if needed, to resolve the issue and referrence How to troubleshoot FTP connectivity issues for the Data Health Center (BB316275)

Alternative solution:

1. Send the data via FTP (BB45967)

2. Email AddressFinder@blackbaud.com to notify Blackbaud the data has been sent.

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