- In Configuration, Business Rules, highlight the record type whose duplicate criteria you want to edit.
- Under Duplicate [record type] criteria, specify the field name and length in characters in the grid provided.
- If you would like to remove any fields listed in the Duplicate Criteria grid, right-click on the small box to the right of the field you wish to remove and click "delete row". Click Yes to the prompt.
- Browse out of Configuration to save the changes.
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