1. Ensure that you are selecting the sample database.
  2. Log in using the user name and password for the sample database, not the live database. The default login is:
    Username: Supervisor
    Password: ADMIN

    Note: The sample database and live database are two separate databases and do not share information including security settings. If you want to access the sample database with the same user name and password used in the live database, add the user name to the sample database: [The Raiser's Edge] [The Financial Edge] [The Education Edge

  3. Detach and attach the database in the Blackbaud Management Console.
  4. Reset the Supervisor password.
  5. Install a fresh copy of the sample database: [The Raiser's Edge] [The Financial Edge] [The Education Edge