Write-offs and Adjustments can both be used to change existing gifts. Some users may have questions about the difference between these two functions.
The main difference between Adjustments and Write Off's is whether the user is trying to change information on a gift that has been posted (adjustments)or trying to write off or remove part of a pledge or pledge payment(write off's).
Pledges and pledge payments can be written-off at anytime when the pledge is no longer valid or if a constituent is unable to make their installment/payment. Only the gift types of pledge and pay-cash can be written off. All gift types can be adjusted but it is only necessary to adjust a gift if the Post Status of that gift is marked as Posted (meaning it has been transferred/posted to your account software-usually Financial Edge/General Ledger).
When the user adjusts a gift the user can change the gift date, the amount, the fund, the gift subtype, and the post date and post status of the gift. The user can also Adjust a pledge to change the installment schedule if payments have been made against the pledge and you need to add or subtract installments in your installment schedule.Adjusting a gift allows the gift to be posted to the Financial Edge/General Ledger program again with the proper information. The only other way to change pledges is to delete the pledge and/or pledge installments and reenter the information correctly. The user can also delete other gift types and reenter them as well instead of adjusting the gift.