Users need specific rights in order to merge Vendor records. If their security settings are set to not allow them to merge vendors, they will not see that option in Administration.
1. Go to Administration/ Set Up System Security 2. Open the Group for that user 3. Select Accounts Payable 4. Select Administration 5. Click Options 6. Mark the box to Merge Vendors 7. Save and close the group 8. Have the user go to File > Exit and Sign out and sign back in for the changes to take place.
Note: If the user does not currently have rights to Personal Information Security, they will need those rights as well to be able to merge Vendor records.