1. Open Microsoft Word
2. Go to Tools, Templates and Add-ins
3. Deselect any add-ins (i.e. Adobe PDF Maker, Adobe Acrobat 9) that you see listed
4. Click OK

OR

1. Exit and sign out of The Raiser's Edge/ The Education Edge  
2. Restart the workstation

NOTE: If the add-in will not remain deselected, the program that created the add-in should be uninstalled.

Because this is not a Blackbaud Product, this is beyond our Scope of Support.