Complete the following steps in the order listed until the issue is resolved:
  1. Log into The Raiser's Edge on the web server and confirm that the version matches that of RE Anywhere.
  2. Configure IIS 6 for Windows Server 2003.
  3. Set the required NTFS permissions.
  4. Restart IIS.
  5. Log into RE:Anywhere.
If the issue still exists:
  1. Uninstall RE:Anywhere.
  2. Re-install RE:Anywhere.
  3. Configure IIS 6 for Windows Server 2003.
  4. Set required NTFS permissions.
  5. Restart IIS.
  6. Log into RE:Anywhere.