Make sure the file includes all required fields. If importing new constituents: KeyInd, Import ID (or ConsID or SSN), and LastName are required.

If updating existing constituents, only the ImportID (or ConsID or SSN) is needed, unless the option to Import records not found as new records is marked, in which case KeyInd, Import ID and LastName are required.

If importing multiple Phone Types, ensure your data file includes the following headers. The headers needed depends on your Raiser's Edge version:

Note: You may also get this message showing a Field Value equal to your Phone Address Import ID if you assigned your own import ID when the number is more than 18 characters long.  Use a shorter Import ID to resolve this issue.