On April 17. 2009, an email with the following information was sent to all primary contacts at organizations that host their Raiser's Edge 7 data within the Blackbaud Hosting Services Environment. 

Due to PCI-DSS and PA-DSS requirements, Blackbaud products and Blackbaud Hosting Services have been required to make specific changes to the applications and the environment. 

PCI DSS is a set of requirements developed by the major credit card companies to enhance credit card data security. All organizations that process, store, or transmit payment card data must be PCI DSS compliant or risk losing the ability to process credit card payments

We are working with Trustwave to have the Blackbaud Hosting Services environment certified as PCI DSS compliant. This summer, we will release new versions of The Raiser's Edge and Blackbaud NetCommunity in the compliant Blackbaud Hosting Services environment. The updated versions meet the Payment Application Data Security Standard (PA DSS), which facilitates compliance with PCI DSS, and integrate with the Blackbaud Payment Service (BBPS) to store credit card numbers. These changes may require your organization to change how you store and transmit credit card data. 

Below is a list of what to consider for your specific product:

  1. The Raiser's Edge:
    • If you process credit cards and use IATS, there will be no necessary adjustments that will need to be made.
       
    • If you process credit cards and use ICVerify, please contact Blackbaud Hosting Services Support.
    • If you process credit cards by exporting data out of The Raiser's Edge 7 and sending the data to a 3rd party Financial Institution, you will no longer have the functionality to export credit card data following the upgrade. For more information regarding available options for credit card processing with your financial institution, please contact Blackbaud Hosting Services Support.
     

    For PA-DSS specific changes occurring in The Raiser's Edge 7, please review BB531860 

    • Blackbaud NetSolutions:
      • No additional adjustments will need to be made.
         
       

      For PA-DSS specific changes occurring in Blackbaud NetSolutions.

      • Blackbaud NetCommunity:
        • No additional adjustments will need to be made. 
         

        For PA-DSS specific changes occurring in Blackbaud NetCommunity, please review BB416732 

        • The Financial Edge or Student Billing:
          • No additional adjustments will need to be made. 
           

          For PA-DSS specific changes occurring in The Financial Edge 7 or Student Billing, please review BB602684 

          • Blackbaud CRM :
            • No additional adjustments will need to be made. 
             

            For PA-DSS specific changes occurring in Blackbaud CRM, please review BB601298
            Contact Blackbaud Hosting Services.