Note: Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup solution.


Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.
1. Update workstations using SMS instead of the deploy folder.  

2. Perform a complete uninstall and then reinstall from the deploy folder on the affected workstation.



The Raiser's Edge Uninstall and re-install

The Financial Edge Uninstall and re-install