In order to make Blackbaud Enterprise CRM compliant with PCI DSS and PA DSS, we have developed the Blackbaud Payment Service (BBPS). Beginning in version 2.0, Blackbaud Enterprise CRM will integrate with BBPS to securely store credit card and merchant account information and facilitate credit card processing in a PCI-compliant environment.

If you are a customer who processes credit card transactions within Blackbaud Enterprise CRM, upon upgrade to version 2.0, full credit card numbers will no longer be visible in the product and will be replaced with reference tokens; users will see these token as the last four digits of the credit card number. When you process credit card transactions, the reference token in your database will summon the full credit card number that will be stored in BBPS to be used in the transaction.  You will be able to continue to process credit card transactions as you do today and no other functionality is affected by the change.

General information regarding PCI DSS, including a PCI DSS self-assessment questionnaire, can be found at www.pcisecuritystandards.org.

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