- Open User Administration from the Blackbaud Hosting Services website.
- Double-click on the name for the user.
- Go to the Account tab.
- Change both username fields to match, "User Logon Name" and "User logon name (pre-Windows 2000)"
- If the account is set up with Windows Authentication, open the application (The Raiser's Edge, The Financial Edge, or The Education Edge) and update the Windows Authentication settings with the new username.
Connect and collaborate with fellow Blackbaud users.