The PCI/BBPS process has the following steps:

  1. Click the download EXE for the first time for the organization.
  2. Accept terms and conditions comes up.
  3. Click I accept Note: An email is sent to the person who clicked I Accept and all primary contacts for that product and all site administrators.
  4. You are taken to the Blackbaud Payment Service(BBPS) server. 
    1. Enter your site ID and email address. If you do not know your site ID, click the site ID link to go to your profile where the site ID is listed. Any error message or questions, refer to Error: Invalid site ID or email address when creating a Blackbaud Payment Service (BBPS) account.
    2. Verify your organization address. If this information is incorrect, click the link to take you to your profile where the address can be updated (by primary contact only).
    3. Create a user name and password for the Blackbaud Payment Service (BBPS). Your user name must contain at least 8 characters. Your password must contain at least 12 characters and include at least one lowercase letter, one uppercase letter, one number, and one special character such as @, #, $.

      Note your user name and password and store this information in a secure place. After updating The Raiser's Edge, the first user who logs into the database will be prompted to enter your organization's BBPS user name and password.

      If your organization uses ICVerify to authorize credit cards, mark the 'Generate reference code' checkbox. Note the code provided, and store this information in a secure place. When the first user logs into the database, he will need to enter the reference code in addition to your organization's BBPS login.

      If your organization does not use ICVerify, click Next to continue.

      Any error message or questions on this step, refer to Error: Invalid user name or password - when creating a Blackbaud Payment Service (BBPS) account.

  5. You are redirected to the download file
  6. The following content is placed on the download pages: Accepted Payment Application Data Security Standards (PA-DSS) Terms and Conditions accepted by Customer Name on Date and Time and Accepted Blackbaud Payment Service (BBPS) Terms and Conditions accepted by Customer Name on Date and Time
Review these Blackbaud Payment Service screenshots.

OR

  1. Click I decline Note: An email is sent to the person who clicked I Accept and all primary contacts for that product and all site administrators.
  2. A confirmation page comes up to make sure you want to decline.
  3. Click Yes or No.
  4. Clicking No takes you back to the I accept terms and conditions.
  5. Clicking Yes takes you to the download EXE.
  6. The following declined content is listed on the download pages: Declined Payment Application Data Security Standards (PA-DSS) Terms and Conditions accepted by [First Name] [Last Name] on Date and Time.
  7. If you declined by mistake, register with BBPS.

Note: If you register directly through the Blackbaud Payment Service (BBPS), the website download page will not list the following content: Accepted Payment Application Data Security Standards (PA-DSS) Terms and Conditions accepted by Customer Name on Date and Time and Accepted Blackbaud Payment Service (BBPS) Terms and Conditions accepted by Customer Name on Date and Time. When you download the PCI/BBPS compliant software, you will be prompted to accept the Disclaimer of changes in the PCI compliant software.