- Log into your organization's Sphere account using a login with Administrator access
- Navigate to Control > Administration > Organization Setup > View/Edit Org Info
- Click Edit
- Edit the Soft Descriptor
- Click Save
Note: Example content for how transactions should appear on Bank statements:
BLK*NONPROFIT(PENDING) -- For charges pending verification.
BLK*FUNDRAISING EVENT -- The default value for charges that have cleared.
BLK*[[Customized Soft Descriptor]] -- The value for charges that have cleared if the organization has setup a custom soft descriptor and the banking institution allows for custom soft descriptors to be displayed.