1. Log into your organization's Sphere account using a login with Administrator access
  2. Navigate to Control > Administration > Organization Setup > View/Edit Org Info
  3. Click Edit
  4. Edit the Soft Descriptor
  5. Click Save

Note: Example content for how transactions should appear on Bank statements:

BLK*NONPROFIT(PENDING)  -- For charges pending verification.

BLK*FUNDRAISING EVENT -- The default value for charges that have cleared.

BLK*[[Customized Soft Descriptor]] -- The value for charges that have cleared if the organization has setup a custom soft descriptor and the banking institution allows for custom soft descriptors to be displayed.