Follow the steps applicable to the product you're running.

The Raiser's Edge or The Education Edge:
  1. Open the custom report in the Blackbaud application
  2. On the second drop-down window, click on the icon next to the name of the report (.RPT file)
  3. Note the location that the application is looking for the report (ex: C:\Program Files\Blackbaud\The Raiser's Edge\Custom Reports)
  4. Open the edited report in the Crystal Reports application
  5. Click on File, Save As and browse to the same location and drive as noted in step #3 (ex: C:\Program Files\Blackbaud\The Raiser's Edge\Custom Reports)
  6. Click Save
The Patron Edge:
  1. Use the AddMenuItem.exe utility to locate the original location of the report
  2. Copy the updated report into the location found in step #1
  3. Log out and log back into The Patron Edge (if the report is a ticket document, exit and start the print server)