Error: Data could not be saved. The two constituents could not be merged for the following reason: BBERR_PROSPECTRESEARCHREQUEST_ HASOPENREQUEST

When merging two constituents that have at least one prospect research request and choosing the option to delete the source constituent, users receive the error:

Data could not be saved. The two constituents could not be merged for the following reason: BBERR_PROSPECTRESEARCHREQUEST_ HASOPENREQUEST

We are currently evaluating this issue and will update this article when we have more information.

This issue has been updated in version 2.91 and higher so that users now receive the error:
Cannot delete the source constituent because it is associated with a prospect research request.

However, users are still unable to successfully merge.

Workaround: Choose the option to mark the source record inactive, or delete all prospect research requests from the records.

Environment

 2.9.1001.9

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