This is an issue that is outside of the scope of Blackbaud Support, but you should be able to find some useful third party software through popular and reliable websites such as  One program that we have found to be both reliable and useful is Irfanview.  Use of this product is not endorsed or condoned by Blackbaud and any support for the product must be obtained through their homepage at

Always make sure that you are uploading images that match our requirements.