If you have multiple user names and passwords for Blackbaud.com, your site administrator will need to log into his Blackbaud.com profile to remove your duplicate record(s). For instructions, refer to How to remove or disable users from the website.
If you are not sure which user name and password to use, click Forgot password on the login page. Then enter your email address to receive an email with your Blackbaud.com user name to reset your password if needed.
If you need to update which email address is associated with your Blackbaud.com profile, refer to How to change my email address in your records on the website.