Unable to view linked user information on an applicant record

It is not currently possible to view netcommunity linking information in an applicant record. Currently, the only was of determining that a record is linked to netcommunity is to view whether the Online user id and password fields are grayed out. This only exists on student records and not applicants.

This makes it very difficult to clean up duplicates. Specifically, ensuring that the netcommunity linked record is kept as the primary merged record.
This is resolved in the latest version of NetCommunity. If this behavior is persistent, please confirm you’re on the latest version of NetCommunity.

Environment

 7.82.104, patch 30

Was this article helpful?