The plug-in must be installed on every workstation, while the plug-in and service must be installed on the server.
If you are self-hosted:
In order to download the Connector:
- Go to http://downloads.blackbaud.com
- Log into your www.Blackbaud.com account if requested
- On the list of available product downloads, select "The Raiser’s Edge Sphere Connector"
- Choose the appropriate link to begin the download
- Click Save and choose a location to save the file
- Once the download is completed, navigate to the file in the save location and run it on the appropriate workstations and server.