1. Go to Config, Tables, Action Status
2. Verify the following are present: Closed, Completed, Continuous, Not Completed, Open, Pending, Sent
3. Go to Config, Table, Participant Status
4. Verify the following are present: Paid, Bill later, Complimentary, Not paid, Donation only, Declined, Will bill us
5. You should be able to process your transaction/s in the Connector at this point.
Note: If you still receive the same error message, we recommend you create a case via Case Central or Call into the Support line to work with the next available Support Analyst.