During the disbursement period, the funds are held until a complete reconciliation can be performed. The funds are then released in accordance to the disbursement schedule after each transaction has been fully reconciled.
If a Disbursement is delayed, follow the steps below to troubleshoot:
- Review the BBMS Disbursement Calendar, as transactions are disbursed according to the cycle they fall into
- Contact your bank, they may take between 3-5 business days to reflect disbursements
- Ensure the transaction came through BBMS. If you are unsure, contact Support and reference this article. A Support analyst will follow up with you to determine if the transaction was processed through BBMS