Error: Online App Download error:Problem saving application transactions: Unable to open database connection - when clicking applications link in plugin

The following error occurs in the Blackbaud NetCommunity plug-in in The Education Edge when clicking on the Online Applications link.

Error: Online App Download error:Problem saving application transactions: Unable to open database connection: Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

This can occur when the plugin versions are not correct on some workstations. Upgrade the plugin version on all workstations with The Education Edge NetCommunity plugin installed.

Alternative Solution:
Reboot The Raiser's Edge 7 Web Server

Environment

 6.25.1654, patch 11

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