In the hosted environment, these links are not functional.

For the Raiser's Edge icon in the NetCommunity user gallery, clicking this icon instructs the local Raiser's Edge client on the user PC to launch and open that constituent record. However, when Raiser's Edge is hosted by Blackbaud, the user logged into NetCommunity does not have a local instance of Raiser's Edge so there is no local version of Raiser's Edge for this icon to open. To view this user's Raiser's Edge constituent record, launch Raiser's Edge through the Citrix portal and search for the constituent.

For the links on the NetCommunity tab in the Raiser's Edge constituent record, security measures prevent users from browsing the internet from within the Citrix portal. For this reason, when Internet Explorer opens when clicking these links, security protocols prevent that instance of Internet Explorer from connecting to the outside internet. Instead, copy the link URL and paste it locally into your internet browser on your local PC.

For the links in the Online Files window of Student records, security measures prevent users from browsing the internet from within the Citrix portal. For this reason, when Internet Explorer opens when clicking these links, security protocols prevent that instance of Internet Explorer from connecting to the outside internet. Instead, copy the link URL and paste it locally into your internet browser on your local PC.