Blackbaud Hosting Services provides a domain name for hosted clients to point to via a CNAME record. How do I know what to put in the CNAME record?
The CNAME record for NetCommunity clients that are hosted by Blackbaud follow this template: XXXXX.bbnc.bbcust.com (where "XXXXX" is your organization's Site ID). It is recommended that you create a CNAME record for your NetCommunity domain that points to the above URL.
For assistance creating or converting your DNS records: Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.