The CNAME record for NetCommunity clients that are hosted by Blackbaud follow this template: (where "XXXXX" is your organization's Site ID).
It is recommended that you create a CNAME record for your NetCommunity domain that points to the above URL.

For assistance creating or converting your DNS records: Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.