To edit the recurring gift in a Kintera Thon:

  1. Navigate to CommunitiesSpecial Events > Friends Asking Friends > Kintera Thon
  2. Hover over the event name and select Bookkeeping
  3. Click Pending Scheduled Payments
  4. Search for the donor name
  5. Click Detail next to their name
  6. Within the pop-up window, update the credit card information
  7. Scroll down & click Update Payment Information
  8. Also within this window you can 'retry' any failed payments due to incorrect credit card number.
To edit the recurring gift in a Form:
  1. Navigate to CommunitiesForms > (Single-Step Donation, Multi-Step Donation)
  2. Hover over the event name and select Bookkeeping
  3. Click Pending Scheduled Payments
  4. Search for the donor name
  5. Click Detail next to their name
  6. Within the pop-up window, update the credit card information
  7. Scroll down & click Update Payment Information
  8. Also within this window you can 'retry' any failed payments due to incorrect credit card number