While attaching PDF documents to the Media tab, users will receive an error message of 'Unable to create link. It will be created as an embedded object.' This occurs when using Office 2010.
The Raiser's Edge 7.91.5056, patch 20 and higher is only compatible with the 32-bit version of Microsoft Office 2010. Attach the document using a workstation with Office 2003 or 2007 installed or update The Raiser's Edge to the latest version and patch.