Error: RE7.exe has stopped working. Windows can check online for a solution to the problem when unchecking Use Defaults in a NetEvents page on Windows 7 workstations

 This error may be received in RE:NetSolutions when deselecting the "Use Defaults" option on the Page Style page when on a Windows 7 workstation.  This error may occur in both new or existing NetEvents pages for all users accessing the NetSolutions: Web Event Wizard in this operating system.
 We resolved this issue in version 7.91.5056, patch 18. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

 Alternative Solution:
  • To use settings other than the defaults on this NetEvents page, users may adjust these settings while on an operating system other than Windows 7.
  • OR leave this "Use defaults" option checked for this NetEvents page.

Environment

 7.91.5056, patch 16
 7.91.5056, patch 18

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