Verify that the FAWeb documents URL is valid:
  • The URL to where the FAWeb documents are uploaded must be set in the NetCommunity/OCC parts that display links to these uploaded documents. Common NetCommunity/OCC parts used for this purpose are the Class Page Assignments part and the Class Page Documents part.
  • To set this URL, edit each instance of these part types used in your NetCommunity/OCC site. The field to set this URL appears on the Design tab of the part editor.
Verify that the SSL certificate for the FAWeb URL is valid:
  • The URL for FAWeb must have a valid SSL certificate in order for the documents to be active in NetCommunity/OCC.
  • Verify that the SSL certificate for the FAWeb URL has not expired and is assigned to the correct domain.