How to delete a team, including captain, from an event.

This is a solution for an organization that has set up an event with teams. They want to delete one of the teams, including the captain from the event. 

All the team members will need to be deleted first. The team captain will be the last participant to delete.

  1. Navigate to Communities > Special Events > Friends Asking Friends > Kintera Thon
  2. Hover over your event name and select Bookkeeping
  3. Click Manage Initiative Records
  4. Search for the team members
  5. Click Edit next to the team member name
  6. Select the Delete Record From Initiative tab
  7. Enter required information and click Delete
  8. Repeat for any remaining team members, then repeat for the team captain
Note: In some cases, the system will not allow you to delete the team captain even if there is no team members but the team captain. The solution to this is to merge the team with any team. This will make the team captain a member of that team. Once the record becomes a team member you can follow the steps above to delete that person from the event.

Environment

 Blackbaud Sphere

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