On Screen Confirmation text displays incorrect information

You duplicated an event and the on screen confirmation text incorrectly displays the original event's text.
A duplicated event will carry over the original event's text. If the onscreen confirmation text was customized, this custom text will need to be updated in the duplicate event.

To update the onscreen confirmation:
  1. Go to Communities > Special Events > Friends Asking Friends > Kintera Thon
  2. Hover over your event and select Website Info
  3. Click Event Text
  4. In the Simple Confirmation box make any changes needed
  5. Click Save
  6. Navigate back to the Webinfo Checklist and click Publish the Event Now
If this does not resolve the issue:
Chat with Support and reference this article. 

Include the event name and URL for the new and duplicated event.


 Blackbaud Sphere

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