How to set up, change, or verify my bank account information for a Sphere account

Your organization has switched bank accounts and needs to update banking information (or verify that the information on file is correct). These requests must be handled by Blackbaud's disbursements department.
To contact Disbursements to confirm the bank account on file, please email disbursements@blackbaud.com. Please include the following in your email:
  • First and Last Name
  • Phone Number
  • Preferred Email Address
  • Site ID
  • Sphere Account number
  • Organization's Name
To update the bank account on file:
  1. Download and complete the attached ACH Form (if you need the CAN form, please email Disbursements)
  2. Email the signed form to  disbursements@blackbaud.com.
USD ACH Form 2015.pdf

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.