When creating direct debit files in Batch, a NACHA file is sent to the bank containing the information about the direct debits. Currently, the NACHA file is only created using PPD (Personal) format. NACHA regulations have recently changed requiring four formats to be needed: CCD (Corporate), PPD (Personal), WEB (Web gifts), and TEL (Telephone).
We resolved this issue in version 7.91.5056, patch 18. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
In Batch > Tools > Create EFT Transmission Files, there is a new field called SEC Code. This is to define the type of transactions that are within that Batch. Recent NACHA regulations require that one of a minimum of 4 options are selected. The 4 that are required to be available are CCD (Corporate), PPD (Personal), WEB (Web gifts), and TEL (Telephone). Previously, transmission files were created using only PPD.