This covers any instance where a customer has entered the values for a check donation into Blackbaud Sphere but needs to correct the check after it has been processed in the system.
In order to change the information of a check payment, you will first need to pull up the event/form that the check was entered into. Navigate to the Bookkeeping > Manage Initiative Records section of the event or form and look up the donor record. Click the Edit link next to the donor's first name and then click on the Payment Details tab. You will be able to update the information for the check (including dollar amount, check date, etc.).