In Blackbaud NetCommunity, users may encounter this error when processing a new Online Admissions application, and the parent has no existing record in The Education Edge. Error: Error occurred while binding an education edge relationship to a mapped relationship: Error creating a new individual record for Parent/Guardian 1 : <parent name> cannot have more than 1 spouse.
This can occur if the 'Parents are' field has been use on the application and only one parent is matched within The Education Edge plug-in. Verify that both parents are matched within the plug-in.
Click on view relationship matches
Verify both parents are matched. If not, highlight unmatched parent. Click Add a match.