Rebuild the user's profile in The Education Edge:
 
These steps should take place only after verifying that the FAWeb URL is correct.  If hosted by Blackbaud, ensure the site ID portion of the URL is correct for your site.

  1. Rename the old FAWeb user and remove the link between the faculty record and FAWeb:
    a.  In Administration, Set up system security, double-click the appropriate user name
    b.  In the User name field, enter a new name
    c.  Select the Online Security tab and unmark the checkbox for Faculty Access for the Web
    d.  Click Save and Close
     
  2. Create a new user for the FAWeb user:
    a.  In Administration, Set up system security, click New User
    b.  For User Type, select either 'User can only access online modules' or User can access Education Edge and online modules'
    c.  Highlight the appropriate FAWeb group and click the single right arrow to move it under Member of
    Select the Online Security tab
    d.  Mark the checkbox for Faculty Access for the Web under Online Systems
    e.  Click the binoculars under Faculty/Staff record to link to and search for the teacher's faculty record
    f.  Complete other applicable fields such as User Name, Description and password information
    g.  Save and close the new user