Error: The section could not be loaded. An unknown error occurred during the request (status Code: 401). This could indicate a request to an invalid endpoint or a problem with the web server configuration when clicking on an account system.

When selecting a General Ledger account system in administration, a user gets Error:  The section could not be loaded.  An unknown error occurred during the request (status Code: 401).  This could indicate a request to an invalid endpoint or a problem with the web server configuration when clicking on an account system.

This issue was caused by a data conversion problem.  If you are experiencing a similar issue, review  How to identify data conversion issues in Blackbaud CRM for more information. 

Environment

 2.9.1001, patch 14

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