The adjustment reason must be set when the payment is being adjusted.

This error will occur on the Edit Posted Payment form when checking the Do Not Receipt option, and will display the Adjustment details tab as grayed out.

Article Number: 54751

Products:

  • Blackbaud_CRM
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 2.7.1654.53
 2.91.1535, patch 58 ; 2.93.2034, patch 9 ; 2.8.2022.37 ; 2.9.1001.92 ; 2.7.1654.49

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