1. At the server desktop, click on My Computer.
  2. Locate the FundWare\Data\Reports folder.
  3. Rename the current customer statement file.  It is usually named: statement_remit.rtf.
  4. Locate the FundWare\Data\Reports\Backup folder.
  5. Select the customer statement file in this Backup folder and copy and paste it to the FundWare\Date\Reports folder.
  6. Run your customer statements again.