When opening a saved parameter file in Mail, users receive a 'Failed to get application version: method '~' of object '~' failed' error. This occurs after installing Microsoft Office 2010 on a workstation with an incompatible version of Raiser's Edge.
Raiser's Edge 7.91.5056.20 and higher are compatible with Office 2010. Update Raiser's Edge to the most recent version and patch to ensure compatibility between Raiser's Edge and Office 2010.
See The Raiser's Edge system requirements, along with the latest system requirements for all our products which are available from our website's Products menu for the latest compatibility information.