1. Go to Control > Reports > Billing > Payment Details 
  2. Click the Filters button
  3. Expand the Report Specific folder
  4. Highlight Reversal Reason by clicking on it
  5. Click Add
  6. A new window will pop up.
  7. Select Not Empty from the Reversal Reason dropdown menu.
  8. Click OK to add your filter
  9. Click OK on the main query screen
  10. Click the Date Range button to edit the dates you want to pull from
  11. Click the link labeled Choose Columns by the yellow icon on the top left of the report to add additional output columns.
  12. Find Reversal Reason and Reversal Description and put a check by each
  13. Add any other desired columns you wish displayed on the report
  14. Click Submit
  15. Click Run Report