- Go to Control > Reports > Billing > Payment Details
- Click the Filters button
- Expand the Report Specific folder
- Highlight Reversal Reason by clicking on it
- Click Add
- A new window will pop up.
- Select Not Empty from the Reversal Reason dropdown menu.
- Click OK to add your filter
- Click OK on the main query screen
- Click the Date Range button to edit the dates you want to pull from
- Click the link labeled Choose Columns by the yellow icon on the top left of the report to add additional output columns.
- Find Reversal Reason and Reversal Description and put a check by each
- Add any other desired columns you wish displayed on the report
- Click Submit
- Click Run Report
Connect and collaborate with fellow Blackbaud users.