- Select WebPurchasing virtual directory in IIS, then select Authentication and ensure that Windows Authentication and ASP.NET Impersonation are enabled
- Select WebService virtual directory in IIS, then select Authentication and ensure that Anonymous Authentication is enabled
- Remove the WebPurchasing and WebService virtual directories in IIS and configure them again using the WebPortal Configuration Tool
- Uninstall WebPortal, remove the WebPurchasing and WebService virtual directories in IIS, remove the FEOnline application pool in IIS and re-install WebPurchasing. NOTE: Before uninstalling WebPurchasing, make note of any settings in the WebPortal Configuration Tool that will be needed to re-configure WebPurchasing once re-installed.
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