Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

  1. Import new records with the new Import record ID.
  2. Merge the new duplicate record with the existing record.
    1. In Administration, Merge records click Create Merge Records parameter files based on the decisions made.
    2. Click New
    3. On the General tab, in the Merge using: drop-down menu select specific records
    4. On the Preview tab, click Load Primary record
    5. Search and select the duplicate record you imported
    6. In the next row, click the binoculars.
    7. Search and select the original record with import ID you want to change