1. Ensure that the server meets our system requirements, including supported operating systems. Remember, if the server just meets the minimum system requirements, then you may experience minimum performance.
  2. Ensure that there is adequate disk space for the drive where the Blackbaud database log file (ldf) file is located
  3. If using full recovery mode in SQL Server, then change to simple recovery mode
  4. Ensure that disk caching is enabled
  5. If using RAID, insure that you are using a RAID configuration that is supports write intensive operations (i.e., RAID 0, 10, etc.).  Note:  Blackbaud does not recommend a particular RAID configuration.  For information on RAID configurations used with SQL Server, please review the following Microsoft articles:
  6. If the issue is related to disk performance, then download the free trial of HD Tune hard disk utility from http://www.hdtune.com/ to diagnose and troubleshoot your disk issue.

See the following Microsoft articles for additional information on disk management, design and best practices: Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.