The Notes tab on the Action record for a constituent provides space for free-form text.  We are able to add notes from a phone call, meeting, letter from a constituent, or copy and paste information from emails.  To add an email:
  1. Open the constituent record-> Select the Actions tab
  2. Open the appropriate action-> Click on the Notes tab
  3. Select New Notepad
  4. Enter the desired Date, Title, Type, Author, and Description
  5. Open the email
  6. Highlight the desired text
  7. Copy then Paste this in the Notes window