- If both registrations are Individual or Team Member Registrations, the user can delete the duplicate record with no impact on the second registration. The second entry for a paid registration can be deleted. All data will apply to the first registration as noted above.
- If the registrant is a Team Captain or Leader, someone else will need to be promoted as captain. As a result, the captain will be demoted. Then, you can delete the second registration (because it will now be a team member registration) and "re-promote" the remaining, or first, registration.
- Click here if you are unable to delete duplicate registration from event because participant is company leader
Connect and collaborate with fellow Blackbaud users.