Blackbaud Applications Hosting is aware of and committed to resolving this issue. This issue stems from the Citrix solution used in the hosted environment, which disables scrolling in certain applications to speed up screen drawing, ensure the screen depth is set to the same as the session, and that the client window is completely visible on the screen. As the issue is ongoing, there is currently no timeline to resolution. We apologize for any inconvenience this may cause.
Connect and collaborate with fellow Blackbaud users.