When attempting to access the Scheduler in the Blackbaud Sphere Connector, a window appears stating "Specify where integration service is installed." It asks for the Server Name (which is blank) and says "No such host is known. Connection not validated."
The Raiser's Edge database is not hosted by Blackbaud.
To resolve this issue, enter in the name of the server where the Integration Service is installed and click Finish. Without a server name present, the Scheduler does not know which machine the Raiser's Edge database and Integration Service are installed on to make proper connection.