User names and passwords are grayed out in The Education Edge after uninstalling Blackbaud NetCommunity

Blackbaud NetCommunity is uninstalled, yet users are still linked between The Education Edge and Blackbaud NetCommunity. The usernames and passwords may still appear grayed out on their record.

Article Number: 55575

Products:

  • Blackbaud_NetCommunity_BBNC
This is resolved in the latest version of NetCommunity. If this behavior is persistent, please confirm you’re on the latest version of NetCommunity.

Environment

 6.15.465, patch 82

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